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How You Will Present The Data To The Sales Team

If you lot want to achieve your sales goals month later on month, then guesswork and intuition aren't your best friends. You lot demand common cold hard information, and your sales CRM must capture all necessary data on the deals closed by your reps.

To meliorate your sales effectiveness and brand informed data-backed decisions, you need to deport sales assay regularly.

As you lot'll see in the article, sales data analysis provides intelligence most your sales strategy, the performance of your team, and much more than. Information technology's a competitive advantage that you tin't beget to miss out on. And so let's get started with its basics:

  • → What is sales analysis and why is it fundamental to your sales strategy?
  • → Importance and benefits of sales analysis
  • → 9 types of sales assay methods and techniques
  • → How to perform sales assay: a iii-step process
  • → Top 10 sales analysis metrics and KPIs

What is sales analysis and why is it fundamental to your sales strategy?

Sales analysis is mining your data to evaluate the performance of your sales squad against its goals. It provides insights well-nigh the top performing and underperforming products/services, the problems in selling and market opportunities, sales forecasting, and sales activities that generate acquirement.

Regular sales data analysis provides an understanding of the products that your customers are buying and helps yous dissect why they are behaving in a certain style. Y'all tin also notice patterns in your pb conversions and drop offs. All of these aspects enable you to optimize your sales process.

Close activity overview screenshot

With an intelligent sales CRM like Close, yous get actionable reports to keep a shut eye on the essential sales KPIs. Such a continuous sales assay helps in iterating your sales strategy then that you lot can continue growing your concern sustainably.

Importance and benefits of sales analysis

Do you know which products of your visitor are faring the best and the worst? Sales data analytics examines sales reports to evaluate how your company is performing confronting its goals. Hither'south why you need to integrate it into your sales operations.

  • Make data-driven decisions instead of relying on gut instinct - Effective and regular sales analysis unveils how your sales plan is panning out and measures the operation of every individual rep on your team in real-time.
  • Notice your most profitable customers - Your sales reps should spend the majority of their fourth dimension engaging with loftier-quality leads that add value to your company. And so it's invaluable to identify the characteristics of customers that spend the most coin on your products and remain loyal to your company.
  • Get awareness on the market place trends - Are yous preparing to launch a new product? Are you planning your future course of actions in terms of stocking inventory, rolling out schemes, and modifying your manufacturing process (if applicative)? A sales assay written report identifies market opportunities and trends to back up these efforts.
  • Serve your customers better - If you can nail down why a deal closed, you can keep your customers happy and forge deeper relationships. One time you understand their needs ameliorate and your brand develops goodwill, you tin can too upsell and cantankerous-sell to these existing customers.
  • Expand your marketplace reach - Sales data assay and interpretation will also fetch intel on your non-customers. The data is invaluable for sharpening your sales pitches and personalizing your futurity marketing activities to potentially observe new customers.

Now that you're convinced virtually conducting sales analysis, permit's look at the different types of sales analysis methods...

9 types of sales analysis methods and techniques

Based on your sales goals, y'all tin can refer to different kinds of sales assay reports for getting insights. Here are nine types of assay methods you need to know near.

1. Sales trend analysis

This type of sales analysis is about finding patterns in sales data (whether they are going upwardly or downwardly) over a specific timeframe. A micro trend might concluding for a week for a specific product, while a macro trend might concluding for a quarter over a range of products.

For example, the graph beneath shows that a company has seen an increment in 'orders shipped' and 'sales.' Yet, the ratio of sales per orders shipped is decreasing, which the company might want to investigate.

sales vs. orders shipped graph

Why sales teams should measure this: Sales pattern analysis is an easy mode to runway progress towards your sales goals while simultaneously understanding the sales patterns in specific products, customers, or geographies.

2. Sales operation analysis

If you want to gauge the effectiveness of your sales strategy and how your sales team is performing, a sales operation analysis can come up in handy. It can involve conducting a strictly fiscal assay based on the sales revenue generated and how it's coming together your sales targets.

sales performance analysis

Prototype source: inpaspages.com

Based on what you intend to achieve, you can also seek to evaluate parameters like an improvement in your win rates, faster closing rate, quicker revenue growth, amend price margins, and the like. Y'all can piece of work on the gaps found in a sales performance analysis to put your business back on track to "where you demand to be."

Why sales teams should measure this: Sales performance analytics shows how you are currently faring vs. the expected performance. It's useful for sales managers to coach their reps and prepare the vulnerabilities in their sales process/pipeline.

3. Predictive sales analytics

Predictive analytics software can automate sales forecasting for yous by predicting your time to come risks and opportunities. 50% of the global financial planning & analysis teams (FP & A) have described predictive analytics every bit a priority in 2020.

Predictive sales analytics survey of finance organizations

By conducting past sales analysis, you lot can predict the likelihood of a prospect converting into a customer and make personalized offers to leads that are ready to buy. Y'all tin can likewise increment the lifetime value of existing customers past identifying upselling and cross-selling opportunities in customer behavior.

Why sales teams should measure out this: Integrating predictive sales technology with a sales CRM enables data-backed suggestions for improving your conversions and accurate sales forecast analysis.

4. Sales pipeline assay

I've already told you lot how sales pipeline metrics can be misleading. All the same regular pipeline review meetings are of import to get the context of the deals your sales reps are after. Such sessions involve sales pipeline analytics that looks at the activities your prospects go through before they convert or fall off.

Close offers robust sales pipeline forecasting analytics past letting yous speedily review your pipeline through the opportunities page.

Close opportunities page

It also lets you zoom into your interactions with a specific contact through the leads folio.

Conversation history with a lead

Why sales teams should mensurate this: Information technology lets yous proceeds context around a deal and so that you lot can instruct your sales reps to perform sales activities that carry their deals forward.

five. Production sales analysis

If your company offers many products, then yous need to conduct regular product sales analysis to discover out the items that are overcrowding your product lining. You can use KPIs and revenue bar charts to await at the product sales overall or in a specific time frame.

Chart showing revenue over time

Epitome source: microstrategy.com

Why sales teams should measure out this: It lets you approach product sales data from various angles similar the demographics, production popularity, and the similar. Multi-product firms can use the results from this analysis to take constructive actions, similar discontinuing unprofitable products.

6. Sales effectiveness analytics

Sales management reports are of import to monitor the effectiveness of your sales reps and assist them identify selling opportunities in customer interactions. Essentially these reports are about crunching meaningful patterns in your data and actionable insights to meliorate the sales performance of your squad.

With sales direction software like Shut, you lot can trust that your sales reps will stay organized, efficient, and spend time on deals that positively affect your lesser line. Our dashboards will let y'all identify the traits of your peak performers and so that you can shape your sales grooming.

Sales effectiveness analytics

You lot can even share feedback with your reps for filling the gaps in sales skills and improve their effectiveness.

Why sales teams should measure this: Sales effectiveness analytics not merely improves the quality of your business organisation decisions, it as well enables automating dull business processes. Thereby your sales reps can spend more time selling, and your sales force can grow stronger.

7. Diagnostic analysis

This sales analysis involves justifying the trends and observations in sales related data with reasonings. For example, the increased competition in the industry might pb to a decrease in your product sales. Sales leaders bear internal diagnostics to identify the roadblocks for their teams, listing their observations, and brainstorm ways to improve.

The Centre for Sales Strategy has prepared a diagnostic listing that you can refer to as a starting point for auditing your performance.

Sales effectiveness analytics diagnostic list 

For your get-go audit, you can follow the five steps laid out for conducting an internal sales diagnostic hither.

Why sales teams should mensurate this: It lets you review the wellness of your sales organization by giving detailed insights into unlike aspects of your sales operations.

eight. Prescriptive assay

Call up the "exercise this, not that" series? Prescriptive analytics involves generating predictive inferences nearly customers and prospects. It empowers your SDRs to know the right prospect opportunities they should go subsequently and the offer they demand to pitch them ("sell this, non that").

Bain & Company showing how to conduct a prescriptive analysis

Indeed your reps are empowered with a granular game plan for every prospect (based on the analysis of past successful sales pursuits). They know the specific sales action, including the sales cadency (i.e. the sequence of touch points beyond email, phone calls, rich media, and social media), to increase the probability of closing a deal.

To clarify your cadence farther and develop a meliorate analysis, try Sequence Reporting in Close. This shows you response rates for each step in your electronic mail sequences, giving you the right analytics to optimize and meliorate your overall results.

Why sales teams should measure this: Guided selling through prescriptive analytics will brand the jobs of your sales reps easier. It will besides improve the effectiveness of your salespeople and enhance your win rates.

9. Marketing research

Occasionally the good former market research helps make informed business decisions.

The technique could involve surveying your customers over the telephone, e-mail, or in-person. Y'all can as well study your competitors and general sales statistics.

Once you get a good handle on the market conditions, you tin evaluate your visitor's performance and identify the weaknesses of your sales team. It as well identifies potential business opportunities and gives a better understanding of your customers' needs, thereby improving your sales effectiveness.

Why sales teams should measure this: Sales information analysis and interpretation are based on your past sales data, but marketplace enquiry tin make full in the gaps of such analyses. For sales directors, it serves as a gateway into the futurity.

How to perform sales analysis: a 3-footstep process

In one case you've called a sales analysis technique, here are three simple steps to create your first sales analysis report.

Step ane: Identify the data y'all desire to track

Y'all demand to analyze the right kind of sales data for generating meaningful insights that positively bear upon your bottom line. Brainstorm with objectives around the departments or products whose sales performance you want to focus on. Hither are a few you can get started with:

  • Mensurate the touch on of your sales training
  • Find the top-selling product from a campaign
  • Decide the characteristics of your repeat customers

Next, yous need to identify your information sources, the variables that are relevant to your above objectives, and the performance metrics you'll rely on.

And finally, choose a time frame for collecting your information. You can consider choosing a weekly, monthly, quarterly, or yearly period depending on your requirements. Regular tracking is essential, and you may want to conduct analysis more than frequently during special promotions.

Step 2: Cull a sales analysis tool and clarify your data

Microsoft Excel is a robust tool for sales data analysis and interpretation. To go started, ensure that y'all have sufficient quantity and quality of data to brand informed decisions. You lot may have to lengthen the period of your data to arrive at meaningful behavioral patterns.

With Close, your sales reps can operate efficiently and dedicate maximum time to selling. Indeed much of the sales analytics and reporting is available inside the CRM.

Close activity dashboard with leaderboard

One time yous've crunched numbers, you should get a historical overview of your sales performance and insights into the success/failure of your team. Yous tin draw preliminary conclusions at this phase.

Information technology'due south time to present your sales information assay. Unless you're asked to share the procedure yous used to arrive at the results, only show the fundamental findings. Yous can use graphs and visuals to help your audience translate the data.

For example: If yous lead a team and want to share your sales performance with the CEO, then yous might include charts effectually your sales goals, your best selling products, the revenue and expenses of your team, and the like.

Overall, proceed your presentation actionable and hands digestible. Depending on the nature of your meeting and the function of the stakeholder, yous may want to dissect the sales trends and create recommendations for improving your performance.

Top x sales analysis metrics & KPIs

Sales reporting and assay will mean dealing with lots of data. Below permit'due south wait at the summit ten sales analysis metrics. If you want to explore more, please cheque out the full listing of eighteen sales KPIs that you lot tin can track.

1. Monthly sales growth

This metric tells us how your sales revenue has grown/shrunk month-over-calendar month. It'south an actionable metric that yous can use to optimize your sales procedure and strategies.

Close activity overview

How to calculate it: (Current month's operation - previous calendar month'south performance)/100

ii. Sales opportunities

This KPI dissects the effectiveness of your sales process by telling you about the opportunities that your sales reps are creating. You lot can use it to forecast sales and decide which opportunities are worth the almost.

Close opportunities page screenshot

What to runway: Full number of opportunities created by the sales team in a specified period

3. Lead conversion charge per unit

This gives a broad overview of how your entire team is performing by telling you how many leads are converting into sales. Y'all can work backward from it to understand why and how leads converted, then set a foolproof plan for acquiring future customers.

Status change Close report

How to summate it:

(Number of leads that converted into opportunity in a given period)/(Number of leads created in this catamenia)

4. Boilerplate conversion time

This sales analysis metric gives an insight into the productivity of your funnel by telling you how long information technology takes for a lead to catechumen. Alongside lead conversion rate, sales opportunities, and other metrics, this KPI gives you a bird's eye view of your sales pipeline.

How to calculate it: Sum of all lead conversion times within a specified period / number of lead conversion times included in that period

5. Monthly onboarding and demo calls booked

Prospects that have made their mode this far in your funnel are highly likely to catechumen. So tracking this metric month-over-calendar month is a cracking primer for determining the health of your sales funnel.

What to runway: # of onboarding & demo calls booked

vi. Pipeline Value

This metric tells you the expected revenue from all the sales opportunities in a specific time frame. You become a quick overview of the electric current value of the deals in the pipeline. And the progress of your sales reps towards your goals.

Pipeline value example inside Close CRM

How to calculate information technology: Value of projected sale ten per centum of conviction in seller that they will Close.

seven. Sales targets

This KPI gives historical data on how your team is performing in terms of revenue generated, the number of product subscriptions sold, and the similar. Instead of setting aggressive sales targets, y'all should set attainable future goals then that your reps remain motivated and don't burn out.

8. Customer lifetime value (LTV)

This sales analysis metric tells you lot how much revenue an average customer generates for y'all during their lifetime with your company. You can use information technology to predict your future revenue, simply you lot need a big data set for accurate assumptions.

With LTV, you can brand informed decisions on how much your company can spend on acquiring new customers (CAC).

How to summate information technology: Sum of all revenue generated by an individual customer

nine. Calls and emails per rep

This metric tells you lot the book of calls and emails that your sales team is making over a month, week, or a twenty-four hours. Also functioning as a sales productivity metric for sales reps, it gives sales managers and leaders an idea if something is off in your sales funnel.

Calls and emails per rep Close Explorer screenshot

What to track: Sum of all calls & emails made past the sales team in a specified period.

10. New and expansion Monthly Recurring Revenue (MRR)

For virtually SaaS companies, this is an important metric that tells you the number of paying customers multiplied by the boilerplate amount they pay.

How to calculate these two metrics: The new MRR tells you lot boosted recurring acquirement you added by acquiring new customers (or lowering your acquisition cost). Expansion MRR is the acquirement you lot collected from existing customers as they upgraded their plans.

If you're merely starting your sales process, then the higher up sales analytics metrics might overwhelm y'all. So resort to the basic AQC framework to stay at the tiptop of your sales performance.

A = Activeness (for example: the number of cold calls your squad is making)

Q = Quality (for example: the bodily number of decision-makers that your team gets to speak on the phone i.e. your reach charge per unit)

C = Conversion (for example: how many sales your reps closed or how many demo calls they booked)

Conclusion

Regular sales analysis creates accountability, reveals insights about your customers, the traits of top performing sales reps, and more aspects that will better your lesser line. I have shown you the dissimilar types of sales analysis methods and given yous a step by footstep strategy to perform your get-go sales analysis.

Now, information technology'south your plough to leverage sales data assay to improve the sales functioning of your team.


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How You Will Present The Data To The Sales Team,

Source: https://blog.close.com/sales-analysis/

Posted by: westwelition.blogspot.com

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